Placeholder case study — replace with the real leadership engagement this tile should link to.
This is placeholder copy for the "Samsung TV Conversational Shopping Experience" case study. Replace this section with the real background: who the client was, what problem they came in with, and why the work mattered.
Describe the specific leadership problem the client faced before this engagement started.
Outline the work — the process, the key decisions, and what made this engagement different.
Close with the outcome. Concrete numbers or before/after framing work well here.
